Return Policy

Neuralneta Return Policy

We hope you are happy with your purchase. However, if you are not completely satisfied, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within [number] days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at [email address] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address: [Return Address] Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least [number] days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

The following items cannot be returned:

• [List of non-returnable items, if any]

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Contact Us

If you have any questions about our Return Policy, please contact us at [email protected]